Comments on: My Frontier DSL is Slow

By: Brandon

Brandon — Tue, 20 Sep 2011 22:22:42 +0000

Still having problems with frontier? me too . . . constantly drops connection, and as a CCNA cert holder with a career in the IT field, i know the problem is NOT on my end. Red light on your box means authentication issues. This can be caused by bad connection in your line, or an incorrect username and password, but in my case is a issue with over use of the authentication services. after 4 visits and no problems fixed i am starting to get angry. About to switch service to Shentel

By: Losing My Job

Losing My Job — Sat, 20 Aug 2011 00:43:19 +0000

I thought I was alone with this issue. I make my living working at home and computer speed is essential. Verizon promised top speed and pulled through. Frontier comes along and I watch my stats fall dramatically. I can only make excuses for my inefficiency with no concrete proof for so long. I will be out of a job soon if this doesn’t shape up. Just fed up.

By: Sailorboy

Sailorboy — Sat, 13 Aug 2011 15:19:25 +0000

Frontier is a sad excuse for an ISP. Its so bad out where i live in no mans land WV that i dont have a choice but to use them, but i agree with everyone else. Why am i paying for service (40.00 a month) and i not getting the service that im paying for. I did a speed test and sometimes cant even do that. Either it times out or cant do a test at all. There is another town i use to live in thats only half and hour away from where i live now and the Frontier service there was reading at least 4 mb and that was on a bad day. Its bs that so many people are having trouble with Frontier!!! and of course..promises..promises of fixing the problem.

By: Everett Solomons

Everett Solomons — Tue, 02 Aug 2011 14:21:34 +0000

I will simply say that for about three years (after updating my modem to a Siemens) that I was very pleased with Frontier – but in about the last two or three weeks I am experiencing the same problem you are describing. My internet speed has dropped from about 2mbps to 0.5. What is going on? You are right – who can continue to pay for something we are not getting?

By: Educated

Educated — Mon, 11 Jul 2011 01:58:19 +0000

You pay for what you get. 1M service cant handle video. 30$ a month wont get you crap with Comcast. It is what it is. Im always over 2M with most all tests online.

By: US vs THEM

US vs THEM — Sun, 26 Jun 2011 20:55:27 +0000

Anyone remember what happened to AOL when their sales out paced bandwidth and they slowed to a crawl? Are you listening Frontier? Lotsa hungery lawyers out there.

By: Smiles49090

Smiles49090 — Sun, 19 Jun 2011 04:18:46 +0000

Someone needs to start a class action law suit. This has been going on for almost 2 years with Frontier all over their network. They keep promising to fix the speed issue yet it’s the same song and dance month afetr month. I’m in SW michigan and I have the same symptoms. At least I can jump to comcast for the same money and get 15mb instead of frontiers 7mb that averages 1mb.

By: isaac

isaac — Mon, 13 Jun 2011 18:38:26 +0000

Ha, im not alone….Frontier dsl sucks..I have had their dsl for three months and have yet to have one day that my internet doesnt go out. I call all the time and assume they have flagged my account as to just give me the same old excuse and get me off the phone. it has been nothing but a hopeless battle with them…..oh and yeh they did give me a credit on my account….$30.00….wow what a joke….today yet again i called and yet again the same excuse that there is a problem in my area but a family member next door has yet to have any issue at all!!!!!!!

By: Autumn Hills Farm

Autumn Hills Farm — Sat, 14 May 2011 20:12:06 +0000

I’m writing this while I wait for the Frontier repairman. Two weeks ago I called their tech service line and after 1 1/2 hours with the technician on the phone I went from slow internet to NO internet. Another six days with NO internet and the repairman (nice guy — awful company) reset the modem, saw that the internet was up and running and left.

Their advertising (propaganda) says their high speed internet offers “up to” 3.3 mgps – I guess that means anything over 1 kbps is “high speed” – and their basic DSL package offers 770+. My speedtest numbers? Download 53-56, Upload 8-9. Back in the late 80′s with a dial up modem I played a lot of solitaire waiting for pages to load. I’m back to playing solitaire again.

I live in rural WV – and Frontier is the only game in town. The only cable provider went out of business years ago. I’m game to join that class action suit. Collecting money for a product they don’t deliver has to be some kind of fraud. It can’t be a coincidence that this many people, all over the country, have the same problems with Frontier.

Congress, are you listening???

By: Ron

Ron — Sun, 08 May 2011 00:32:59 +0000

i entered a contract with verizon for 768-1000 kbps. Since being transerred to Frontier I’m lucky to get between 410-610 kbps. The best option is to terminate service and find one that delivers what they promise. I really don’t want to hear their problems. I just want what I pay for. So long Frontier. It hasn’t menn nice knowing you!